Terms & Conditions

IZA BOA Terms and Conditions


Users who use the Services offered by IZA BOA declare that they are aware of and accept these general terms and conditions.

Owner of IZA BOA and related Services

WAGE Italia Srl

Via Morimondo 26, 20143 Milano, Italy

C.F./P.IVA: IT 02274070164



Information about IZA BOA

IZABOA.com is the official website of IZA BOA BRAND, a manufacturer of handmade footwear entirely made in Italy. Through the site, the User can search for brand information and purchase products online.

Content provided by the User

Users are responsible for their own and third-party content they share on IZA BOA, by uploading, inserting content or by any other means. Users relieve the Owner of any responsibility in relation to the illicit dissemination of third-party content or the use of IZA BOA, in ways contrary to the law.

The Owner does not carry out any kind of moderation of the contents published by the User or by third parties, but undertakes to intervene in the face of reports from Users or orders given by public authorities in relation to content deemed offensive or illegal.

Rights to content provided by Users


The only rights granted to the Data Controller in relation to the content provided by the Users are those necessary for the operation and maintenance of IZA BOA.

Content provided by third parties

The Owner does not make any prior moderation on the contents or links provided by third parties shown on IZA BOA. The Owner is not responsible for such content and its accessibility.


In order to use the Service or part of it, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy and these general conditions. The User is responsible for keeping and keeping their login credentials confidential.

Deleting and closing User accounts

Registered Users can deactivate their accounts, request their deletion or stop using the Service at any time, through the IZA BOA interface or by contacting the Owner directly.

The Data Controller, in the event of a breach of these Terms, reserves the right to suspend or close the User's account at any time and without notice.


Purchase process


Each order submitted constitutes an offer to purchase the products. Orders are subject to the availability and discretion of the Owner.

The User must select the products and check out, after carefully verifying and possibly modifying the information contained in the order summary. The order is placed by confirmation of the same and is subject to the payment of the price, taxes and shipping and payment costs indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The conclusion of the contract takes place at the time of sending the Order Confirmation by the Owner to the email address provided by the User. The Owner reserves the right not to confirm an order by notifying the User within 20 days of purchase, at the email address associated with his purchase, of the possible unavailability of one or more of the purchased products. In this case, the Owner will reimburse the price and shipping costs incurred by the User.

Availability of products


Prices, descriptions or availability of the products on display are subject to change without notice. The photos inserted are indicative and do not guarantee the quality of the products.

Execution of the Order


The Order is executed in the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the product ordered.

The Owner cannot be held responsible for damages suffered by the User due to delays in delivery that are not dependent on foreseeable circumstances by the parties at the time of sending the Order Confirmation.



Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.

Upon delivery, the User must verify the content by specifying any anomalies in the delivery form.

In case of failure to collect within the deadline set by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for errors in the delivery due to inaccuracies or incompleteness in the completion of the purchase order by the User, for any damage to the Products after delivery to the carrier, where the latter has been chosen and commissioned by the User or for delays in delivery attributable to the latter.

Right of withdrawal

In case of purchase of products or services on IZA BOA the User has the right to withdraw from the contract without giving the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the goods. To exercise the right of withdrawal, the User is required to inform the Owner of the decision to withdraw by means of an explicit declaration sent to the indicated contacts.

Effects of withdrawal


If the User withdraws from this contract, he will be refunded all payments he has made to the Owner, including the costs of delivery (with the exception of the additional costs arising from the possible choice of a type of delivery other than the least expensive type of standard delivery offered) without undue delay and in any case no later than 14 days from the day on which the Holder is informed of the Such refunds will be made using the same means of payment used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User shall not incur any costs as a result of such refund. The refund may be suspended until receipt of the goods or until the User has demonstrated that he has returned the goods, if earlier.

The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he has communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be borne by the User. The User is only responsible for the decrease in the value of the goods resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Restrictions on the right of withdrawal on products


Damaged or used products are not replaced or refunded, even in part. The User must place a copy of the delivery document received inside the packaging box.

The right of withdrawal does not apply: to goods which are made to measure or clearly customized or which, by their nature, are likely to deteriorate rapidly, are sealed and are not lend to be returned for hygienic reasons or are related to health protection and have been opened after delivery.


The Consumer User is entitled to the guarantee on the conformity of the products and services purchased. The warranty has a duration of 24 months from the delivery of the goods and the lack of conformity must be communicated to the Holder within 2 months of discovery.

To exercise the right of guarantee, the User must send an e-mail to the Owner indicating the order number and the accurate description of the defect (it is also recommended to attach photographic material).

All elements are essential and will be verified by the Owner before giving a response to the User.

If the defect of conformity of the product is established, the User has the right to obtain, upon return to the Owner of the defective product, its repair or replacement. The User also has the right to request from the Owner a reasonable reduction in the price or the termination of the contract if the repair and replacement are impossible or excessively onerous, the Owner has not repaired or replaced the property within a reasonable period or the replacement or repair previously carried out has caused considerable inconvenience to the User.

To exercise the right of guarantee and for further information in this regard, the User is required to contact the Data Controller.

The Service is provided ‘as is’

The Service is provided by the Owner ‘as is’, without any express or implied warranty for its accuracy or availability.

Interruption of Service

The Owner reserves the right to add, remove functionality or features or suspend or discontinue the provision of the Service altogether, whether temporarily or permanently. In the event of a definitive interruption, the Owner will act as possible to allow Users to withdraw their information hosted with the Owner.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of IZA BOA and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.


The User undertakes to hold harmless the Owner (as well as any companies owned by the same subsidiaries or affiliates, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal fees incurred to defend itself in court, which may arise for damages caused to other Users or to third parties, in connection with the content uploaded online, to the violation

Not allowed use

The Service shall be used in accordance with the Terms.

Users cannot:

reverse engineer, decompile, disassemble, modify or create derivative works based on IZA BOA or any portion thereof;

circumvent the computer systems used by IZA BOA or its licensees to protect the content accessible through it;

copy, store, modify, change, prepare derivative works or alter in any way any of the content provided by IZA BOA;

use any robot, spider, search and/or site search application, or any other device, process or automatic means to access, retrieve, scrape or index any portion of IZA BOA or its contents;

rent, license or sub-licen sub-licen on IZA BOA;

defame, offend, harass, implement mining practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;

disseminate or publish content that is illegal, obscene, illegitimate, defamatory or inappropriate;

use IZA BOA in any other inappropriate manner that violates these Terms.

Privacy policy

For information on the use of personal data, Users should refer to IZA BOA's privacy policy.

Intellectual property rights

All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear concerning IZA BOA are and remain the exclusive property of the Owner or its licensors and are protected by applicable trademark laws and international treaties.

Age requirements

Users represent that they are of legal age in accordance with the legislation applicable to them. Minors can only use IZA BOA with the assistance of a parent or guardian. Under no circumstances can children under the age of 13 use IZA BOA.

Limitations of liability

The Data Controller, within the limits of the applicable law, is liable for contractual and non-contractual damages to Users or third parties exclusively when these constitute an immediate and direct consequence, due to intent or gross negligence, of IZA BOA's activity.

The User expressly exempts and relieves the Owner from any liability, to the extent permitted by applicable law, in relation to any damages or claims of any kind and of any kind of their own and/or third parties including direct, indirect, punitive, incidental, special damages, damages resulting from lost profits, lost revenue, loss of data or replacement costs arising out of or otherwise related to

Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User through its publication within IZA BOA.

If you continue to use IZA BOA after the changes are published, you will unreservedly agree to the new Terms.

Assignment of the contract

The Owner reserves the right to transfer, assign, dispose for novation or subcontract all or some of the rights or obligations arising from the Terms, provided that the rights of the User provided herein are not affected.

The User may not assign or transfer in any way his rights or obligations under the Terms without the written authorization of the Owner.


All communications relating to IZA BOA must be sent using the contact information provided in the Agreement.

Ineffectiveness and partial nullity

If any provision of the Terms is found to be void, invalid or ineffective, the aforementioned clause will be deleted while the remaining provisions will not be conditioned by it and will remain in full force and effect.

Applicable law and competent forum

These Terms and all disputes regarding the execution, interpretation and validity of this Agreement are subject to the law, jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Data Controller is located. The exclusive forum of the consumer is an exception, if the law so provides.

Online dispute resolution for consumers

The consumer residing in Europe must be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This instrument may be used by the European consumer to resolve in a non-judgemental manner any dispute relating to and/or arising from contracts for the sale of goods and services concluded on the net. As a result, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Holder. The platform is available at the following link.

The Owner is available to answer any questions sent by email to the email address published in this document.

Conciliating procedure for resolving disputes with consumers

We do not participate in conciliatory consumer dispute resolution procedures.